United Kingdom
Free over £50
Tracked delivery. Most in-hand orders arrive the next working day after dispatch. Orders below £50 are calculated at checkout.
Authenticity Checked • UK & Worldwide Delivery
Delivery information
Shipping & returns,clearly explained.
Delivery estimates below begin once your order has been dispatched. In-hand and sourced-to-order pieces have different lead times, so any sourcing lead time is confirmed before payment.
Europe
£14.99
DHL tracked delivery, typically 1–3 working days after dispatch. Customs clearance can affect delivery time.
Rest of world
£23.99
DHL tracked delivery, typically 2–5 working days after dispatch. Customs clearance can affect delivery time.
Before dispatch
From payment to delivery.
Dispatch and lead times
In-hand pieces are prepared for dispatch promptly. For sourced-to-order pieces, the expected sourcing and dispatch window is confirmed with you before payment.
Tracking and delivery
Tracking is supplied once the parcel is collected by the carrier. Delivery estimates are not guarantees and may be affected by weekends, bank holidays, severe weather or customs checks.
Duties and import taxes
Orders delivered outside the United Kingdom may be subject to local duties, taxes or customs charges. Unless checkout specifically states that these are included, they are payable by the recipient.
Manchester collection
Collection in Manchester is available by prior arrangement. Please wait for collection confirmation before travelling; we do not operate a walk-in retail store.
Returns
Online orders.
Nothing in this policy limits your statutory consumer rights.
Changing your mind
If you purchase online, you may tell us that you wish to cancel within 14 days of receiving your order. After notifying us, you have a further 14 days to send the item back. Contact us first so we can provide the correct return address and a return reference.
Return condition
You may inspect an item as you would in a shop. Please return it unworn, unused and unaltered, with original tags, accessories and packaging wherever possible. Keep any security tag attached while deciding. Where handling goes beyond what is necessary to inspect the item and reduces its value, a deduction may be made where the law allows.
Return delivery
Change-of-mind return postage is the customer’s responsibility. Use a tracked and appropriately insured service, as the parcel remains your responsibility until it reaches us. We cover reasonable return costs when an item is faulty, not as described or sent incorrectly.
Refund timing
Eligible refunds are made to the original payment method within 14 days of receiving the returned item. Where required, the original standard delivery charge is also refunded; upgrades above standard delivery are not.
Exceptions and faults
Cancellation exceptions can apply to genuinely personalised or custom-made goods and certain sealed hygiene-sensitive items once opened. Any applicable exception will be made clear before purchase. Faulty, misdescribed or incorrect items remain covered by your statutory rights.
Pre-loved and collected orders
Pre-loved condition and known signs of wear are disclosed before purchase; disclosed wear is not a fault. For items inspected and purchased in person, change-of-mind returns are not automatically available, although statutory rights still apply.
Need help with an order?
Speak to us directly.
Include your order number and the item name so we can help quickly.
This page applies to consumer purchases made directly from Styled By Mojo Ltd. International customers may also have mandatory rights under the laws that apply where they live.